What we do with patient information

When you are treated at King’s College Hospital NHS Foundation Trust, we ask you for information about yourself to help us with your care. We keep this information on file, in case you need treatment again in the future.

This page explains how to apply to see the information we hold about you. It also summarises what we do with patient information. This is explained in more detail in our leaflet, Your NHS Health Records. Our Privacy Notice for patients also has more information about how we handle your data.

How can I see my medical records?

For current inpatients

If you are currently an inpatient at the Trust and you would like to view your medical records, please discuss this with your care team.

For current outpatients and former patients

  • To request your health records and images (known as a 'subject access request' or SAR), first read the Guidance notes for access to health records.
  • If you then decide you would like to request access to your patient records and other clinical information, complete the Access your Medical Records form and return it to the Trust.
  • Your family and friends are not allowed to ask to see your records.
  • If you have any queries or need help completing the form, contact the Patient Records Service on 020 3299 3559.

For former patients of South London Healthcare Trust

  • To request your health records and images once, first read the Guidance notes for access to health records.
  • If you then decide you would like to request access to your patient records and other clinical information, complete the Access your Medical Records form and return it to the address given in the Guidance notes.
  • If you have any queries or need help completing the form, contact the Subject Access Support Team on 01689 866454.
  • If you were previously treated at Queen Mary’s Hospital and are now a patient at another Trust, you can apply to see your records by phoning Oxleas NHS Foundation Trust on: 020 8308 3087.

What we do with your information

What information do we keep?

  • Your name, address, date of birth and details of your GP (home doctor).
  • Your medical condition and the treatment and tests you have at King's.

Why does King’s keep this information?

  • By law we have to keep certain information about you.
  • We use it in research and training and to check and improve the standard of our patient care. It also helps our staff review their work.
  • The NHS uses it to plan public care and to manage health services nationally.

Who can see my information?

  • In general, only members of staff directly involved in your care can see your information.
  • Other members of staff may see your details if we use them in for training or to review our work.
  • We will always ask your permission to use your details in research, except under very rare circumstances.
  • The law says we have to send some information to other organisations. For example, we have to provide details of births at King’s.
  • We will tell your GP about your progress, unless you tell us not to.
  • Everyone who does see your information must keep it confidential.

Why do we collect information about ethnicity?

  • Every NHS organisation has to collect information on the ethnic origins of its patients. This is a mixture of information about your culture, language, history, religion, nationality and upbringing.
  • We always keep your information confidential. We only use it to make sure our services meet the needs of all members of the community.
  • You don’t have to give us information about your ethnic origin if you do not want to.

Sharing your information

At times, we need to share some of your information with other health and social care services that are supporting you, so that you can receive the best possible care. To help us do this, we are part of the Local Care Record - a system for south east London NHS staff to view patient records.

Your records will be seen only by the clinical staff directly involved in your care. You can choose to opt out of the scheme.