What we do with patient information

When you are treated at King’s College Hospital NHS Foundation Trust, we ask you for information about yourself to help us with your care. We keep this information on file, in case you need treatment again in the future.

This page contains a summary of what we do with patient information. This is explained in more detail in our leaflet, Your NHS Health Records. Our Privacy Notice for patients has more information about how we handle your data.

We also explain how to apply to see the information we hold about you.

What information do we keep?

  • Your name, address, date of birth and details of your GP (home doctor).
  • Your medical condition and the treatment and tests you have at King's.

Why does King’s keep this information?

  • By law we have to keep certain information about you.
  • We use it in research and training and to check and improve the standard of our patient care. It also helps our staff review their work.
  • The NHS uses it to plan public care and to manage health services nationally.

Who can see my information?

  • In general, only members of staff directly involved in your care can see your information.
  • Other members of staff may see your details if we use them in for training or to review our work.
  • We will always ask your permission to use your details in research, except under very rare circumstances.
  • The law says we have to send some information to other organisations. For example, we have to provide details of births at King’s.
  • We will tell your GP about your progress, unless you tell us not to.
  • Everyone who does see your information must keep it confidential.

Why do we collect information about ethnicity?

  • Every NHS organisation has to collect information on the ethnic origins of its patients. This is a mixture of information about your culture, language, history, religion, nationality and upbringing.
  • We always keep your information confidential. We only use it to make sure our services meet the needs of all members of the community.
  • You don’t have to give us information about your ethnic origin if you do not want to.

Sharing your information

With local hospitals

We have teamed up with Guy's and St Thomas' NHS Foundation Trust and the South London and Maudsley NHS Foundation Trust in a partnership known as King’s Health Partners Academic Health Sciences Centre. We are working together to give our patients the best possible care, so you might find we invite you for appointments at these hospitals. To make sure everyone you meet always has the most up-to-date information about your health, we may share the information in your medical records between these hospitals using the secure system, KHP Online.

Your records will only be accessed by the clinical staff directly involved in your care at these hospitals and not for research or other non-clinical purposes. If you do not want your records to be available in this way, please contact Guy's Patient Advice and Liaison Service (PALS).

Local Care Record: sharing with Southwark and Lambeth GPs

GP surgeries in Southwark and Lambeth have linked their online patient records with those at King’s, Guy’s and St Thomas’, and South London and Maudsley NHS Foundation Trusts. The scheme is called the Local Care Record.

If you are registered with a Southwark or Lambeth GP, our staff will be able to view your medical record held at your GP practice – including test results and treatments – at the touch of a button. Your GP will also be able to see the medical records we hold about you. This means we will have the most up-to-date information about you and your health.

Your records will be seen only by the clinical staff directly involved in your care. You can also opt out of the scheme.

How can I see my medical records?

Current inpatient

If you are currently an inpatient and you would like to view the medical records, please discuss this with your care team.

Current outpatient or former patient

  • To request your health records and images (known as a 'subject access request' or SAR), first read the Guidance notes for access to health records.
  • If you then decide you would like to request access to your patient records and other clinical information, complete the Access your Medical Records form and return it to the Trust.
  • Your family and friends are not allowed to ask to see your records.
  • If you have any queries or need help completing the form, contact the Patient Records Service on 020 3299 3559.

Former patient of South London Healthcare Trust

  • To request your health records and images once, first read the Guidance notes for access to health records.
  • If you then decide you would like to request access to your patient records and other clinical information, complete the Access your Medical Records form and return it to the address given in the Guidance notes.
  • If you have any queries or need help completing the form, contact the Subject Access Support Team on 01689 866454.
  • If you were previously treated at Queen Mary’s Hospital and are now a patient at another Trust, you can apply to see your records by phoning Oxleas NHS Foundation Trust on: 020 8308 3087.