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Accessibility statement

This accessibility statement applies to the King’s College Hospital NHS Foundation Trust website (www.kch.nhs.uk).

This website is run by King’s College Hospital NHS Foundation Trust. We want as many people as possible to be able to use this website.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • most older PDF documents are not fully accessible to screen reader software
  • the chatbot cannot be accessed by keyboard.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email us and let us know.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

See our Accessible Information page for full details of how we can support you to access and understand the information we give you when using our services.

If you need an interpreter or translation, see our Interpreting page.

Find out how to contact us.

Technical information about this website’s accessibility

King’s College Hospital NHS Foundation Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • This website contains approximately 600 documents, many in PDF format, some of which are not fully accessible to screen reader software.
  • The chatbot is not accessible via keyboard.

What we’re doing to improve accessibility

In April 2023 we made a number of changes to our website to make it more accessible. In spring-summer 2023, we will commission and carry out an accessibility audit, to assess these changes in detail.

We will then publish further details of our plans for accessibility, including:

  • further accessibility improvements we will make
  • inaccessible content that is out of scope of the regulations and any areas we consider would be a disproportionate burden to fix.

Preparation of this accessibility statement

This statement was prepared on 18 April 2023. It was last reviewed on 18 April 2023.

This website was last tested in September 2020. The test was carried out by Zimo Accessibility. A sample of 16 pages were tested to cover the different page types featured on the website. A content check has also been carried out to identify any themes of accessibility issues relating to content and formatting of text.