National Cancer Patient Experience Survey
We want our patients to have the best experience possible and having continuous patient feedback is crucial in helping us deliver what patients want and need.
The National Cancer Patient Experience Survey (CPES) asks for feedback from cancer patients (16 years and over*), to inform and improve local cancer services across England. Those who were treated for cancer as an inpatient or day-case, and left hospital in April, May or June 2023, will be invited to take part in the survey.
The survey takes no more than 20 minutes to complete and can be done online, on paper, or over the phone. If you need support completing the survey or need it made available in another language, you can call the free helpline number: 0800 103 2804.
The NHS and cancer charities use the results to understand what is working well and which areas need improvement. The results enable them to identify national and local priorities and work with patients and partners to deliver change.
The survey is anonymous, and all personal data will be kept safe.
The results of the survey will be available in Summer 2024.
*For those aged 16 and under, feedback is collected via the Under 16 Cancer Patient Experience Survey
Case study – Improving Support for Black Men with Prostate Cancer
The National Cancer Patient Experience Survey aims to understand people’s experiences of cancer care across England. Cancer services use the survey results to make improvements based on what really matters to people.
One in eight men will get prostate cancer, but it’s even more common in black men, with one in four getting the disease. Informed by results from the National Cancer Patient Experience Survey, The Brother to Brother, Man to Man group was set up by Guy’s Cancer and the South East London Cancer Alliance (SELCA), to improve support for black men with prostate cancer. In the video below, we hear from Evan, Colin and Vernon about their experiences and the importance of participating in surveys to help shape cancer services.