National Cancer Patient Experience Survey
We want our patients to have the best experience possible and having continuous patient feedback is crucial in helping us deliver what patients want and need.
The National Cancer Patient Experience Survey (CPES) asks for feedback from cancer patients (16 years and over*), to inform and improve local cancer services across England. Those who were treated for cancer as an inpatient or day-case over a certain period of time will be invited to take part in the survey.
The NHS and cancer charities use the results to understand what is working well and which areas need improvement. The results enable them to identify national and local priorities and work with patients and partners to deliver change.
The survey is anonymous, and all personal data will be kept safe.
The 2024 survey is now closed. Results of the survey will be available in Summer 2025.
Find out more information about the survey.
*For those aged 16 and under, feedback is collected via the Under 16 Cancer Patient Experience Survey
Please help improve cancer care and receive a £50 gift voucher in return
NHS England need help from people who have used NHS cancer services to test the National Cancer Patient Experience Survey and materials. Your feedback is really important and will be used to improve the survey and how it is used to make cancer and tumour care better.
The survey is run by NHS England and delivered by Picker, a health and social care research charity.
What’s involved?
A convenient time will be scheduled for you to speak with a researcher from Picker to go over the questionnaire and materials to provide your feedback. This will involve no more than an hour of your time. Your input will ensure the survey is suitable for understanding and improving cancer care.
The interviews will be conducted over the telephone or via video call on your computer, phone or tablet device. There is also a possibility that some interviews can be done in person. You will be asked which method you would prefer.
You can take part if you are aged 16 or above and have received cancer care in the last year at an NHS hospital.
Case study – Improving Support for Black Men with Prostate Cancer
The National Cancer Patient Experience Survey aims to understand people’s experiences of cancer care across England. Cancer services use the survey results to make improvements based on what really matters to people.
One in eight men will get prostate cancer, but it’s even more common in black men, with one in four getting the disease. Informed by results from the National Cancer Patient Experience Survey, The Brother to Brother, Man to Man group was set up by Guy’s Cancer and the South East London Cancer Alliance (SELCA), to improve support for black men with prostate cancer. In the video below, we hear from Evan, Colin and Vernon about their experiences and the importance of participating in surveys to help shape cancer services.