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Change or cancel your appointment

You can change or cancel your outpatient appointment by:

  • using the contact information in the appointment details we send you or in our Services A to Z
  • If it’s your first appointment, phoning our Outpatient Appointment Centre (OPAC) on 020 3299 1919, Monday to Friday, 8.30am to 4.30pm. Our busiest time is 12pm to 2pm, so if you phone at this time, you may wait longer for your call to be answered. We are closed on bank (public) holidays.
  • using MyChart for some appointments.

If you need to change or cancel your appointment, please contact us as soon as possible. This means we can offer the appointment time to another patient.