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King’s Macmillan Information and Support Centre

Who are we?

The King’s Macmillan Information and Support Centre provides a welcoming and confidential drop-in service.

We are a team of non-clinical NHS professionals and volunteers offering support and information to anyone accessing cancer care at King’s College Hospital NHS Foundation Trust, and those affected by the diagnosis of a family member or friend. Whether you have just been diagnosed or have finished treatment, our team is on hand to help you with practical, emotional and social concerns.

Information and support

We have a wide range of printed information materials on all aspects of living with and beyond cancer at our centre at King’s College Hospital, Denmark Hill and within the Chartwell Unit at Princess Royal University Hospital. Our staff are available to support you in accessing what information resources you need at our centre.

For patients visiting Princess Royal University Hospital, we have a weekly information and support clinic where our team is available to provide information, support and signposting around living with and beyond cancer.

In addition, we offer telephone and email enquiry services. We can also post or email written information to you directly.

We are here to support you at any point throughout your care, whether you are newly diagnosed or have been living with your condition for some time. We work alongside the Palliative Care team in supporting patients who are approaching the end of life and offer help and support to family members and carers. If you are living with the consequences of a difficult diagnosis or would like to discuss any related issues, drop in or contact us.

We can provide information in a range of accessible formats, including audio versions of booklets, easy-read materials and information in multiple languages.

We provide a calm and comfortable environment away from the hustle and bustle of the main hospital. We offer a range of complementary hot drinks and biscuits.

Benefits advice

A specialist benefits advice service is available at both our King’s College Hospital, Denmark Hill, and Princess Royal University Hospital sites.

Macmillan grants

Macmillan Cancer Support offers small one-off, means-tested grants to cancer patients struggling with the cost associated with cancer and its treatment. Our team can submit your details for consideration of this grant. Contact us to find out if you are eligible.

King’s NHS wig service

Anyone who receives chemotherapy at King’s College Hospital, Denmark Hill or Princess Royal University Hospital and is expected to experience hair loss may be entitled to help towards the cost of a wig. Ask your clinical team to refer you to our wig-fitting clinic.

Support groups

We can help you to find a relevant support group, where you can meet and talk to other people who share similar experiences to you. Some groups are hosted by clinical teams at King’s hospitals, others are run in the community. If you would like to explore options that might be a good fit for you, contact us directly or speak to your clinical nurse specialist (CNS).

Get in touch

Tel: 020 3299 5228 (this is a non-medical helpline, nurses are not based in this centre)

Email: [email protected]

Open hours: Monday to Friday, 9am to 4pm (except bank holidays)

King’s Macmillan Information and Support Centre Cicely Saunders Institute, King’s College Hospital, Denmark Hill, London, SE5 9RS

We are on the King’s hospital campus, in the Cicely Saunders Institute (next to Bessemer Wing). We are clearly marked on the Map of King’s College Hospital.

The Getting here section has details of how to get to the hospital, including by public transport.


> Help and support page