Update - Our response to COVID-19

As part of our response to COVID-19, we have taken the decision to limit all but essential visiting at our hospitals. Currently, no visitors are permitted with the exception of:

  • Birthing mothers who are allowed one birthing partner.
  • Paediatric patients who are allowed one parent or carer.
  • End-of-life patients who are allowed one visitor.
  • Patients with specific care needs (i.e. dementia or other disabilities) who are allowed one visitor when authorised by relevant Matron/Head of Nursing for the ward/area.

This decision has not been taken lightly but the policy is in place to protect the health of our patients, staff and the public.

We will update our visiting policy as appropriate during our response to COVID-19.

Helping us to ensure patient privacy and dignity

Please respect our limits on the number of visitors allowed at any one time: our patients need a peaceful and calm environment in which to recover and large numbers of visitors can be noisy and disruptive.

They may be very poorly and we often have to transfer them around the hospital, to and from theatres and wards. So please give them priority when you are taking a lift, and use visitor rather than patient toilets, where possible, to give patients more privacy and to cut the risk of cross-infection.

We would also appreciate it if you would help us to keep communal areas and entrances clean, including lifts and stairwells.

Smoke-free King's

We are a smoke-free hospital. Patients are not permitted to smoke anywhere on the hospital grounds. This includes the use of e-cigarettes.

Visitors are permitted to use e-cigarettes (vape) in outside areas.

We offer help to quit to patients and visitors who want to stop smoking.

Feedback and assistance

If you have time, please fill in one of the comment forms that you will find around the hospital, because we would like to hear what you think of King’s and what your visit was like. And if you have any questions about your relative’s or friend’s care or would like more information about the services we provide, you can contact our Patient Advice Liaison Service (PALS), which will give you all the help you need.

If you would like a quiet spot for reflection, you can visit our Sanctuary quiet room, St Luke’s Chapel, or the Muslim Prayer Room.