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Find a relative

We are a large hospital, so to make it easier for you to find your friend or relative, use the instructions below.

Planned admissions

If you know the name of the ward your friend or relative is on, use our ward list to find out more information.

If you do not know the ward name, contact our switchboard on 020 3299 9000 and ask for the Hambleden Wing Help Desk. Have the person’s name, address, and date of birth ready, as this will help us to locate them quickly.

The Hambleden Wing Help Desk is open every day, from 8am to 7pm.

Emergency admissions

If your friend or relative has been brought into King’s as an emergency through the Emergency Department, call King’s switchboard on 020 3299 9000. Switchboard will put you through to the Emergency Department. Alternatively, you can call our Friends and Family line on 020 3299 7919 (this line may be very busy at times).

Please note: this information may not be available for the first three hours after the arrival of your friend or relative because we will be busy taking care of them. Patient care is our priority and during this time we will be stabilising and treating your friend or relative, and ensuring that they receive the highest standards of care. We will let you know their admission details as soon as we can.

If your friend or relative was admitted more than 24 hours ago, switchboard will put you through to the Help Desk.

Transfers from other hospitals

If your friend or relative is being transferred from another hospital to one of our wards, ask the transferring hospital to confirm where they are being sent. Then check where they are on our ward list.