Help and support

Ward administratorWhether you are a patient or a visitor

there may be times when you would like
to talk to someone, or you need help
getting some assistance or information.

If it is information you are after, your first port of call is our Patient and Advice Liaison Service (PALS) team. They handle a wide range of enquiries and if they cannot help
you they will put you in touch with someone who can.

For spiritual, religious or pastoral support, regardless of your faith, contact our Chaplaincy team who can help you to get through what may be a difficult time.

If English is not your first language, we can arrange a translator or interpreter to assist you at your appointment and help you to feel more comfortable about talking to our doctors, nurses and other healthcare staff.

Improving patient care

We are always looking to improve King’s and our services and welcome your feedback. Find out how you can have your say and let us know what you like about our services and suggest how we can improve them.