PRUH nurse shines at the 2025 Starlight Play in Healthcare Awards

17 September 2025 - Raquel Duncombe, staff nurse at Princess Royal University Hospital (PRUH) has been recognised with a national award

 

 

 

 

 

 

 

 

 

 

 

 

 

Raquel has been announced as joint winner of the Protector of Play Award in the 2025 Starlight Play in Healthcare Awards, for using the power of play to transform experiences for children facing emergency surgery.

Raquel was presented with the award in recognition of her work to make a significant difference to children during what can be an overwhelming and traumatising experience.

For the past year, Raquel has been using the Starlight Distraction Box to calm children undergoing urgent procedures such as appendectomies, bone fractures or lumbar punctures, and has been promoting a playful approach among colleagues.

Raquel said: “It is surreal – it’s my first ever award. I’ve just been doing what I can to help our department and make things better for the children. I encourage all my colleagues to use play. It’s a way to connect with the child – it helps the child and helps them to do their job. It’s scary for children to come to us: everyone is rushing around and focused on their role.  If a child is upset and crying, there’s more risk – it can make the airway harder to manage. But when the child is happy, everything runs more smoothly. Even in recovery, the first thing some children say now is: ‘Where’s my toy?’”

Anna Ferrer, Head of Nursing for Surgery, Theatres, Anaesthetics and Endoscopy at PRUH, said: “This award is a testament not only to Raquel’s dedication but also to the spirit of innovation across our team. Her work shows how small acts of kindness, like introducing play, can have a huge impact on patient safety and wellbeing. We’re delighted her contribution has been recognised nationally.”