Video consultations

You may be asked by a clinician if you would like to use our video consultation service for your next outpatient appointment.

Video consultations can save you time and money as you will not need to travel to one of our hospitals. The service may also benefit you if you find it difficult to travel to hospital, or feel more comfortable talking about your health in your own home.

Video consultations are optional. You can still choose to attend an on-site clinic, however please be aware that all on-site consultations are delayed until further notice as part of our COVID-19 response. Video consultations will not normally be used if you require blood tests or scans or if your clinician needs to carry out an examination.

Accessing your clinic

If you have agreed to attend a video consultation appointment, you will receive a letter with details of your appointment, including the date and time and the link to access the virtual waiting room. Please only join the virtual waiting room when asked to by your clinician. If you join the waiting room outside of your agreed appointment time you will not be seen.

When you open the link to access the video consultation, you will be asked to enter your first name, last name, date of birth and phone number. This information will help us to identify you. Click ‘submit’ to proceed.

Once signed in, please wait for the clinician to greet you. Occasionally there might be a short delay and your appointment might not run at the planned time. This may be because our clinician needs to spend a little longer with another patient. When this happens the consultant will aim to send you a message via the application.

Virtual waiting rooms

Please click on the relevant link below to attend your appointment. Please make sure you click on the link for the hospital your clinic is usually based at.

King’s College Hospital

Adult Allergy

Adult Cystic Fibrosis

Breast Care

Caldecot Centre

Camberwell Sexual Health Clinic

Cellular Therapy

Colorectal

Dermatology

Diabetes

Endocrinology and Thyroid

Fracture Care Team

Gastroenterology

General Surgery Urgent

Gerontology

Gynaecology

Haematology

Hand Therapy

The Havens

Immunology

Liver: General Hepatology

Liver: Hepatitis

Liver: Hepatobiliary and pancreatic (HPB)

Liver: HCC (hepatocellular carcinoma), NET (neuroendocrine tumour) and Oncology

Liver: Transplant

Maxillofacial

Midwifery

Neonatal

Neurological Physiotherapy

Neurology

Neuropsychology

Neurosciences

Obstetrics

Occupational Health

Oncology

Ophthalmology

Oral Medicine

Orthodontics

Paediatrics

Paediatric Dentistry

Paediatric Dietetics

Paediatric Haematology

Paediatric Liver and Gastroenterology

Paediatric Neurology and Neurosurgery

Paediatric Surgery and Urology

Pain and Therapies

Physiotherapy

Respiratory

Rheumatology

Sleep and Ventilation

Speech and Language Therapy

Trauma and Orthopaedics

Urology

Womens Health Physiotherapy

Princess Royal University Hospital (PRUH)

Cardiology

Elderly Care

Endocrinology

Fracture Care Team

Gastroenterology

Haematology

Maternity

Neurology

Oncology

Ophthalmology

Paediatrics

Palliative Care

Rheumatology

Beckenham Beacon

Dermatology

Physiotherapy

Sexual Health

Orpington Hospital

Rheumatology

Queen Mary's Hospital, Sidcup

Emergency Ophthalmology

Orthodontics

Pain Management

Rheumatology

Guidance

If this is the first time you are attending a video consultation, we recommend you check and test your equipment in advance. You can practice joining the virtual waiting room at any time, however if you do not have an appointment booked with a clinician you will not be seen.

The link to your video appointment must open in Google Chrome if using an Android phone, or Apple Safari if using an iPhone. To ensure the call is of good quality please try to complete it over WiFi wherever possible.

Watch the Appointments by Attend Anywhere video to find out how the service works.