Who can visit

This page is reviewed regularly and could change due to local or national COVID-19 prevalence or new Government guidance.

If you are thinking about visiting a patient, check the visiting restrictions on this page. Before visiting you will need to arrange a visitor passport and read the attending our hospitals section.

Visiting times are 2pm to 8pm unless otherwise stated. Visiting will be limited to one visitor per patient per day for one hour in all wards, except if staff agree otherwise, as outlined below. Please see our leaflet Visiting a patient during coronavirus for more detailed information about visiting.

When can I visit a patient?

We are currently very busy and our priority is to protect all patients and visitors from COVID-19.

We will allow visiting in both COVID-19 and non-COVID-19 areas in the following circumstances:

Pregnant women and birth partners

  • Birthing mothers are encouraged to have one birthing partner when they are in labour.
  • A support person is welcome on the postnatal ward for a booked two hour slot. The slot can be between 2pm and 4pm or 4pm and 6pm.
  • Pregnant women who are attending the scanning department will be allowed a support partner.
  • In the Neonatal Unit, the mother and baby are treated as one, which means the other parent of the baby can visit.
  • We will support breastfeeding mothers in non-maternity wards to have their baby stay with them where appropriate and to have a visiting partner.

See our maternity services during coronavirus section for more information.

Children

Patients on paediatric wards will be allowed one parent or carer.

End-of-life patients

End-of-life patients are encouraged to have up to four visitors where this can happen safely. This might mean visiting in a single side room or wearing appropriate Personal Protective Equipment (PPE).

Patients with disabilities or specific care needs

  • Patients with specific care needs, including dementia, learning disabilities or mental health needs, where agreed by the relevant Ward Leader, Matron or Head of Nursing for the area.
  • Patients in distress or who are deteriorating due to isolation from visitors, as agreed by the Head of Nursing or designated deputy.
  • Inpatients who are staying in hospital for more than 7 days.

Contact the ward at King's College Hospital or at Princess Royal University or Orpington Hospital to discuss visiting a patient with specific needs.

In some cases, our staff may feel that there is a benefit to a visit taking place, such as:

  • when breaking bad news
  • when a complex conversation is needed about ongoing care
  • if a patient is in distress due to isolation from visitors

There may also be cases where we agree it would be beneficial for a visitor to stay for longer than one hour. The matron and responsible clinician will assess these on a case-by-case basis. We will support visiting where it is thought to be in the best interests of the patient.

Get a visitor passport

Due to the current restrictions in place across the hospital, relatives or designated visitors are now required to have a visitors passport to visit a patient. Visiting is currently only permitted in the circumstances outlined above.

If you fall into one of the above categories you will need to request a passport to be issued to you on arrival at King's College Hospital. To do this please send a visitor passport request to kch-tr.volunteers@nhs.net or call 020 3299 5510 with the following information:

  • your name
  • the name of the patient you wish to visit
  • the name of the ward they are on

We will then confirm if you are able to visit the patient with a member of ward staff.

If you are able to visit, we will email you with details of where and when you can collect your visitor passport.

There is a separate process for requesting a visitor passport for the Princess Royal University Hospital (PRUH).

If you cannot visit

You may wish to use phone, email, Skype, FaceTime or WhatsApp to keep in touch with relatives or friends in the hospital. All patients at King’s College Hospital have access to free patient Wi-Fi.

If you are unable to visit and would like to pass on items to a patient, please read more about our drop-off and collection service.