Visiting Policy: Update

In light of the current restrictions, we have revised our visitor guidance

King's arch infront of Golden Jubilee Wing

Updated: 29 March 2021

We are currently very busy and our priority is to protect all patients and visitors from COVID-19.

As such, we have revised our visitor guidance to ensure the safety of our patients, staff and visitors.

We will allow visiting in both COVID-19 and non-COVID-19 areas in the following circumstances:

  • Birthing mothers are encouraged to have one birthing partner when they are in labour.
  • One support person is welcome to visit a mother on the postnatal ward between 12pm and 6pm. The visitor should wear a face mask and comply with social distancing rules.
  • Pregnant women who are attending the scanning department will be allowed a support partner.
  • Patients on paediatric wards will be allowed one parent or carer.
  • In the Neonatal Unit, the mother and baby are treated as one, which means the other parent of the baby can visit.
  • End-of-life patients are encouraged to have up to four visitors where this can happen safely. This might mean visiting in a single side room or wearing appropriate Personal Protective Equipment (PPE).
  • Patients with specific care needs, including dementia, learning disabilities or mental health needs, where agreed by the relevant Ward Leader, Matron or Head of Nursing for the area.
  • Patients in distress or who are deteriorating due to isolation from visitors, as agreed by the Head of Nursing or designated deputy.
  • Inpatients who are staying in hospital for more than 7 days.
  • Breastfeeding mothers in non-maternity wards will be supported to have their baby with them where appropriate and to have a visiting partner.

Visiting times

You will be able to visit between 2pm and 8pm, unless there are different local agreements in place. Visiting will be limited to one visitor per patient per day for one hour in all wards, except if staff agree otherwise.

Get a visitor passport

Due to the current restrictions in place across the hospital, relatives or designated visitors are required to have a visitors passport to visit a patient. Visiting is currently only permitted in the circumstances outlined above.

If you fall into one of the above categories you will need to request a passport to be issued to you on arrival at King's College Hospital. To do this please send a visitor passport request to kch-tr.volunteers@nhs.net or call 020 3299 5510 with the following information:

  • your name
  • the name of the patient you wish to visit
  • the name of the ward they are on

We will then confirm if you are able to visit the patient with a member of ward staff.

If you are able to visit, we will email you with details of where and when you can collect your visitor passport.

There is a separate process for requesting a visitor passport for the Princess Royal University Hospital (PRUH).

Everyone entering our hospitals must wear a face covering or mask.

This policy, which replaces the previous restrictions, will be kept under regular review and updated accordingly.

For all the latest information about our services during the pandemic please visit our coronavirus web section.

Thank you for your continued patience and understanding.