Changes to emergency dental clinic

15 July 2019 - From Monday 12 August patients will need to call before attending

Dental Institute building

To improve the experience of those who need to use our emergency dental clinic we are making some changes.

From Monday 12 August 2019, we are introducing an appointment system as the way to use the service. This will replace the walk-in system that is currently in place. It means that if you need urgent dental care you won’t have to travel to see us and then wait for an appointment on arrival. Instead you will call in advance to make an appointment. This way you will know immediately whether we can see you, you won’t have to make an unnecessary journey and you can plan your visit into your day.

How will I book an appointment?

Monday to Friday from Monday 12 August 2019, if you think you have an urgent dental problem that we treat, call us from 8am on: 020 3299 5608.

A member of our team will ask you questions to assess your needs and tell you if we can help. If we can help, we will offer you an appointment for that afternoon.

Once our appointment slots for that day are filled, you can either:

  • call us again the next day
  • or call NHS 111 for information on other urgent and emergency dental services, including out-of-hours.

For further information please contact:
Molly Downing
Communications Officer
molly.downing@nhs.net
Extension: +44 (0)20 3299 3257