The Headway Approved Provider scheme aims to maximise the quality of specialist care delivery and appropriate training for those involved with brain injury survivors with complex, physical, cognitive or behavioural impairment. The scheme looks to make sure that standards reflect the specific issues associated with acute brain injury and the support needs of service users and their families.
The areas for assessment to receive accreditation are; communication, culture, development, governance and psychological and physical environment. In order to be granted Approved Provider Status, services must provide evidence that can demonstrate adherence to each of these standards.
Headway assessors praised the service for the atmosphere on the wards, the patient and family feedback interviews and surveys, the involvement of patients in goal setting and for clearly providing considered and individual care to patients.
Jacqui Wakefield, Clinical Service Lead for Neurorehabilitation at King’s, said: “I’m so proud of the team and the service for achieving the Headway Approved Providers status. The team work exceptionally hard and have an ongoing commitment to patient care.”
Lynne Hensor from Headway added: “We are delighted to recognise King’s College Hospital NHS Foundation Trust’s Frank Cooksey and Ontario units as Headway Approved Providers. Both units achieved a high standard in all domains, and a willingness to work hard to provide the level of care expected by patients, families and Headway alike was evident throughout the assessment process.”
King’s has been placed on Headway’s website as an approved provider and will benefit from their support in developing any highlighted areas.