Due to a small number of inpatients with Norovirus, we have taken the decision to close a small number of affected wards at the Princess Royal University Hospital (PRUH) to visitors. We apologise for any inconvenience this may cause.
Our top priority is the safety and wellbeing of all patients, and we are taking this precaution to prevent the virus from spreading in the hospital and the local community.
In exceptional circumstances, such as if your relative is extremely unwell, we will allow visiting on a closed ward, but only with the express permission of senior clinicians. In these circumstances, please phone the switchboard on 01689 863000, ask the operator to put you through to the ward your relative is on, and ask to speak to the nurse in charge. They will be able to let you know if you can visit.
We are carrying out regular deep cleans of all wards, and staff are being extra vigilant around hand washing and other infection control procedures.
The situation is being reviewed regularly, and we will update this message when it changes.
Norovirus symptoms usually last for between 24 and 48 hours, and most people recover very quickly.
If you have symptoms, it is best to stay at home, rest and drink plenty of fluids. If you are still unwell after four or five days, you should speak to your GP or call the NHS helpline on 111.
Visiting our hospitals
If you are coming to the hospital, as a patient or visitor, please make sure you clean your hands thoroughly with soap and water on entering and leaving wards. Alcohol hand gel does not kill Norovirus.
Patients with appointments at the PRUH
If you have an outpatient appointment at the PRUH, please attend as normal.
If you are due to have an operation, please phone ahead as usual to confirm your attendance. If you’ve had Norovirus symptoms in the last 72 hours, or been in contact with anyone who has, please mention this on the phone.
Maternity services are unaffected by Norovirus.
Further information about Norovirus
Please see our Infection Control page for more information.