Visiting restrictions remain in place on all PRUH wards

22 November 2016 - Due to cases of Norovirus in the community and in the hospital, wards are closed to visitors at the Princess Royal University Hospital (PRUH)

Exterior of the front of Princess Royal University Hospital
  • Visiting in adult wards is not permitted
  • Visiting on the Children’s Ward is restricted to patients/guardians and grandparents
  • Visiting in Maternity is restricted to birth partners only

Our top priority is the safety and wellbeing of all patients. There are still a small number of inpatients with Norovirus and we know there are cases in the community. Because of this, the hospital remains closed to visitors.

We appreciate this is a difficult time for relatives and friends of patients, who understandably want to visit their loved ones, but please bear with us while we try to control the spread of Norovirus.

Although not all areas are affected, the virus is highly contagious and spreads quickly. Closing all wards to visitors is a step we are taking to contain the virus, and to prevent it spreading further.

In exceptional circumstances, such as if a close relative is critically ill, we will allow visiting, but only with permission from senior clinicians. In these circumstances, please phone the switchboard on 01689 863000 and ask the operator to put you through to the ward your relative is on. The nurse in charge will be able to let you know if you can visit.

To control the situation, we are carrying out regular deep cleans of all wards, and staff are being extra vigilant around hand washing and other infection control procedures. Additionally, hand basins have been installed in the main entrance and we are asking everyone who enters the hospital to wash their hands to help prevent the virus spreading. We appreciate everyone’s support in our efforts to contain the virus.

The situation is being reviewed on a daily basis, and we will update this message when the wards reopen to visitors.

Patients with appointments at the PRUH

If you have an outpatient appointment at the PRUH, please attend as normal.

If you are due to have an operation, please phone ahead as usual to confirm your attendance.

If you’ve had Norovirus symptoms in the last 72 hours, or been in contact with anyone who has, please mention this on the phone.

Maternity services

The Labour Ward and Oasis Birth Centre are unaffected by Norovirus and remain open. Women due to give birth at the hospital can attend as normal. However, as a precautionary measure, we are only allowing one birth partner at this time. The birth partner can visit the postnatal ward but no other visitors are currently permitted. We appreciate this is difficult but there are cases of Norovirus in the community and we want to minimise the risk of it being brought into the hospital.

Additionally, infant feeding parent education classes and Oasis Birth Unit tours have been postponed until further notice. We will update the website once they resume. Apologies for any inconvenience caused.

Emergency care

Our A&E remains open but, as always, we are urging people to help us manage demand for emergency care and use hospital services wisely. Where appropriate, please consider alternatives to A&E such as visiting a local pharmacist or GP, calling NHS 111, or using NHS Choices.

Further information about Norovirus

Please see our Infection Control page for more information.


For further information please contact:
Karen Welsh
Acting Head of Communications
karen.welsh2@nhs.net
Extension: +44 (0)20 3299 3850