The CQC is the independent regulator of health and adult social care in England. Their report – published today (Wednesday 30 September) – follows an inspection of services provided by the Trust in April 2015.
As well as the Trust’s overall rating of ‘Requires improvement’, the CQC also rated the individual hospital sites they inspected.
King’s College Hospital (Denmark Hill) and the Princess Royal University Hospital (PRUH) were both rated as ‘Requires improvement’, whilst Orpington Hospital received a ‘Good’ rating. King’s took over the running of the PRUH and Orpington Hospital in October 2013.
During their inspection, the CQC found that care was delivered with compassion and dignity, with some of the Trust’s specialist services singled out for particular praise. They include – among others – the Hyper Acute Stroke Unit at the PRUH, as well as paediatric liver and gynaecology/urogynaecology services at King’s College Hospital (Denmark Hill). The CQC also highlighted improvements the Trust had made at the PRUH since its last inspection in December 2013.
However, the inspection team also found room for improvement in a number of areas, which the Trust is already taking steps to address. They include patient congestion within Emergency Departments at Denmark Hill and the PRUH, waiting times, the number of cancelled operations, as well as the amount of time patients have to wait to be discharged from hospital.
Roland Sinker, Acting Chief Executive, said:
“The CQC’s report highlighted many areas of good practice across the Trust. However, the rating is not where King’s wants to be. We want and need to do better.
“We are pleased the CQC praised the compassionate care our staff provide to patients every day. It is also positive that the CQC singled out some of our specialist services for praise, as well as finding significant improvements at the PRUH compared to their last inspection in December 2013.
“Many of the issues the CQC has identified as requiring improvement are already known to us, and we have made significant progress since their inspection in April. However, we want to be providing high quality services to every patient that comes through our doors – and this is what everyone connected with the Trust is determined to provide.”
A copy of the full CQC report is available to view on their website. The Trust will shortly submit a report to the CQC outlining the actions that are being taken to improve services.