We have been redeveloping our Emergency Department (ED) for the past three years. Our redesigned ED is now a spacious, state-of-the-art facility that enables us to offer patients better care and a better experience. There’s just one more phase of this project to complete – the creation of a separate area for mental health patients.
The new-look ED has:
- a larger resuscitation (resus) area larger
- more beds in the Majors area
- a larger Clinical Decision Unit (CDU)
- a new entrance away from the main road.
Patients have been involved in the redesign project right from the start and will continue to play a key part in our plans. The project plan was agreed following a joint public consultation between the hospital, Southwark and Lambeth Primary Care Trusts (PCTs) and South London and Maudsley NHS Foundation Trust.
For several years, we have campaigned with our Governors, Members and local elected representatives to make Denmark Hill an accessible station. After a £6.3 million refurbishment, the station now provides much better facilities for everyone who uses it, including:
- a new footbridge
- lifts to all platforms
- a new ticket office on the Champion Park side of the station
- improved waiting areas
- accessible toilets in the station building
- a ramped walkway leading from the new footbridge to the ticket office.
In 2008/09 we campaigned with local stakeholders to save the South London Line (SLL) which ran between Victoria and London Bridge stations and was a key transport link for King’s patients and staff. In response, Transport for London (TfL) carried out a review of the service.
The results made clear the need to fill gaps in train services to Victoria after the withdrawal of the SLL service at the end of 2012, although the loss of a direct link to London Bridge has been eased by the introduction of frequent trains between Clapham Junction and Surrey Quays on London Overground.
King's Governors continue to meet with Network Rail and TfL to identify ways in which future rail franchises can ensure Denmark Hill retains key train services.