Patients are at the heart of everything we do at King’s. We want to continue to improve both the clinical care we provide and our patients’ overall experience at the hospital. We aim to do this by listening to what our patients tell us and by putting their suggestions in to practice.
Involving patients and the public in planning, monitoring and developing health services is good practice. As we are an NHS foundation trust, since 2008 we have been legally required to involve our patients in:
- how we plan and provide our services
- how we develop and consider proposals to change the way we provide our services
- decisions that affect how we operate our services.
We want to give people a chance to have a say in their own care and treatment and how much they want to be involved in decisions about their care. We also want to give everyone a say in how we provide services as well as policy and planning.
By getting involved you can give us a better understanding of your priorities and concerns. You will also get a better understanding of how we work.
By working together we can develop services that are better targeted, more effective and more likely to meet the expectations of the people who use them. It also helps to improve our relationship with patients, carers, relatives, visitors, organisations and the local community; ultimately it helps us to improve patient care. For example, several Consultation projects have improved facilities at King's and public transport access to the hospital.
You can read our Engagement and Experience Strategy 2012 - 2015 for more details.
If you would like further information on the thinking behind PPI, visit the Department of Health website.
Head of Patient and Public Involvement
Tel 020 3299 4618