Urgent dental care at King’s

We provide a limited walk-in service during normal working hours, Monday to Friday, at a clinic run by our Acute Dental Care Department, which is part of King’s Dental Institute. This is a teaching department, so any treatment you have will be provided mainly by trainee dentists supervised by specialists.

When to come to the Acute Dental Care Clinic

Our clinic specialises in urgent dental cases such as facial swelling, abscesses, infections, severe bleeding, injury and severe or uncontrollable pain.

The service is only for patients who are not able to see a dentist and who need emergency treatment for a serious dental problem. It is available only during normal working hours, Monday to Friday.

If your dental care needs are not urgent, please contact your local NHS dentist for treatment. You can find your nearest NHS dentist at NHS Choices.

If you need advice or urgent dental treatment out of hours, including at weekends and on bank and public holidays, please call 111. This puts you through to the new NHS 111 service, a fast and easy way to get urgent medical help advice or care in situations that aren't life-threatening.

Registration, assessment and treatment

Before we can assess or treat you, you will need to come in to the Acute Dental Care Department at King's Dental Institute and register for the clinic.

Our clinic sessions are very busy and we may have to limit the number of patients we accept at each one. If we do become full we will tell you where you can find other emergency clinics and when our next session begins.

Once you have registered we will assess you, but we cannot guarantee to treat you. You may be asked to visit your local NHS dentist for care instead. We try to keep waiting times to the minimum, but delays do occur and you may have to wait up to four hours from assessment to discharge.

Clinic sessions

We hold two clinic sessions each day, Monday to Friday – one in the morning and one in the afternoon.

Morning session

  • Registration begins at 8am.
  • Patients are seen in the clinic from 8.30am.
  • The clinic will stop accepting patients either when the session is full or at 11am, whichever is sooner.

Afternoon session

  • Registration begins at 1pm.
  • Patients are seen in the clinic from 1.30pm.
  • The clinic will stop accepting patients either when the session is full or at 4pm, whichever is sooner.

Please note: you cannot book an appointment over the telephone. You must attend in person to register for a clinic session.

Contact us

For general queries and information about King’s Acute Dental Care Clinic, please contact:

King's Dental Institute Helpdesk
Monday-Friday, 9am-4.30pm
Tel 020 3299 3052