Frequently asked questions

What clinical services does the Trust provide?

You will find a full list of the Trust's clinical departments in the Our services section of this website.

How can I find a phone number?

Call the Trust's main switchboard on 020 3299 9000 and ask for the name of the service or person you want.

You will also find contact information in the Wards and Our services sections of this website

Where can I find information on how to get to King's main campus and its other sites?

You will find detailed information on travelling to the hospital and its related sites in the Getting to King's section of this website.

Do you have a map of the main hospital site?

You will find this on the Getting around King's page of this website.

How can I check my appointment date and time?

You should have received a letter with your admission date and details about where to go. If you are uncertain about when to come in or where to go, please telephone the contact number on your letter.

What if I can't attend my appointment?

If you cannot keep your appointment, or you need to change the time and date, please telephone the number on your appointment letter as soon as possible. This will allow us to rearrange your appointment time and to give yours to someone else.

What if I can't make my admission date?

If you are unable to make your admission date, please call the number on your letter immediately so we can rearrange it and give your bed to someone else. If you do not contact us, it may affect your position on the Trust's waiting list.

Will I be allowed to smoke in hospital?

No. Smoking is not permitted in any of the Trust’s premises.

What do I need to bring with me to hospital?

You can find full information on the Inpatients and Outpatients pages in the Patients and Visitors section of this website.

What are the visiting times?

Visiting hours vary from ward to ward. You can check them online on our Wards list, or ask the ward administrator or a nurse on your ward when you arrive.

How much is visitor parking at King's?

You will find detailed information on car, motorcycle, bicycle and disabled parking, including charges, at the main Trust site on the Parking page of this website.

What are the names of the Trust's Board of Directors?

Visit our Board of Directors page for full information. You will also find an explanation of the Trust's organisational structure.

How can I apply for a work placement?

You will find information on work placements at King's in the Work experience section of this website.

How can I apply for a job?

You can search for a job and download further details and application forms in the current vacancies section.

How can I make a comment or complaint?

There are a number of ways you can Contact us and let us know your suggestions or make a complaint.

How can I make a donation to King’s?

You can make a donation to support the work of the Trust by contacting King’s College Hospital Charity.

I can't find my question listed here, what shall I do?

Go to our Contact us enquiries section where we will do our best to answer your question. You can also suggest a question that you think should be added to this list of FAQs.

If you have an urgent query, please ring King’s main switchboard on 020 3299 9000.